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RETURN & EXCHANGE

MAKE A RETURN/EXCHANGE
You have a right of withdrawal allowing you to return the products free of charge, without reason, within fourteen (14) working days from the date of receipt.
Step 1
Contact us
Contact our customer service and ask for your return form to be printed and attached to your package.
In order to properly process your request, we invite you to prepare the following elements: reason of return, condition of the product/packaging (opened, closed), as well as the date of purchase.
Only unopened items are eligible for return.

Our customer service will assist you from Monday to Friday from 10am to 6pm (Paris time).
Step 2
Return the item in its original packaging
Once you have received your return form, printed and attached to your package, simply return your item to us in its original packaging.

Only items returned in their original condition will be accepted and refunded. For reasons of health protection and hygiene, we can neither refund nor exchange products that are unsealed.
Step 3
Refund or exchange
Your refund will be made to the credit card used for the payment by re-crediting it, and this within 14 days from the date of return of the package.
If you have requested an exchange, your new order will be shipped upon receipt of your package.
Learn more about delivery and return.
Livraison
Free shipping
from 80€ purchase in mainland France.
Paiement sécurisé
Secure payment
CB, Visa, Mastercard, Paypal
Service Client
Customer service
By email or Whatsapp message.
Echantillons
3 free trial doses
for any order.
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Ambre Sauvage Absolu comes to Galeries Lafayette

On the occasion of the launch of Ambre Sauvage Absolu, we invite you to discover it at Galeries Lafayette Haussmann from October 02 to 15, 2023.

Come and discover this multi-faceted fragrance, an olfactory tribute to the Orient.

A month, a fragrance, an emotion...

“I am at the seashore, I’m having a nap. Wild everlasting flowers are growing in the sand. The sun is blazing, the air is filled with a warm, salty tang and the scent of pine resin.” With these words, Annick Goutal capture a moment of happiness with her husband in Corsica. Sables was born from this emotion. . A backdrop of vanilla, amber and sandalwood evoke the burning sand of the dunes that line the ocean. 

The perfect time to opt for this seasonal fragrance.

Lifestyle tote bag

Enjoy an exclusive selection of gifts on our online boutique.

From September 01 to October 31, 2023, for every order of Ambre Sauvage Absolu, receive your elegant lifestyle Tote bag (limited edition). In addition, we'll give you a free 20ml Universal Cream and free delivery.

Fragrance Finder
Through a series of questions, our Fragrance Finder will help you define your olfactory portrait, from which we will determine which fragrance(s) correspond to you & will enhance you.
Scents of your life
Our perfumes are born from a desire to share moments of life, like those moments that forge us, heartfelt declarations, gestures of tenderness, stolen kisses... They tell a part of your story.